Please see the following documentation if you would like to use our Verisign certificate instead of purchasing your own certificate.
Please be aware that Verisign will
bill you directly for Digital IDs. Their current pricing is:
| First Server Digital ID, first
year: US$349 Server Digital ID Renewal, annual fee: US$249 each |
If you would like to obtain your own certificate, please follow these steps:
1. Complete our Information Form
Complete our Information Form at the
following URL to begin the process:
http://yourdomain.com/cgi-bin/secure/ssl (UNIX)
http://yourdomain.com/stats/sslset.asp (NT)
You will be asked to fill in information about your company and your domain.
Explanations of required information are listed
below.
2. Receive your "CSR" via e-mail
After completing our form, we will
gather information about your site and generate an encrypted Certificate Signing
Request (CSR). Once the newly generated CSR is returned to you via email.
3. Submit your "CSR" to Verisign
Once you receive your "CSR"
fill out the Verisign SSL Server Certificate Enrollment Form located at: www.verisign.com/products/site/ss/ss.html.
Important: Web Server Software Form Field Options
Forward the encrypted "key"
to Road Runner via e-mail. When the key is placed on our server the certificate is
activated.
Important: Once you receive your temporary Verisign certificate, your
shared SSL certificate will no longer be active. You should be prepared to
modify your secure server URL references from our shared domain to your own
domain to minimize any interruption in service. Please also take note, if you
are running a shopping cart program, such as SoftCart or ShopSite, there will
need to be adjustments made to your SoftCart shopping cart manager files which
Tech Support can help with. ShopSite users are able to adjust their settings to
reflect their new SSL certificate from within their store manager.
Common Name: The server's fully
qualified domain name (It must be registered to the organization specified in
that field), in the format: www.company.com (www2.company.net, company.com,
org.edu, and so on). Note: you cannot use the symbols "*" or
"?" as part of your common name.
Organization/Company: The legal name under which your organization is
registered. Do NOT abbreviate.
Organizational Unit: This is used to differentiate between organizational
divisions. Also for Doing Business As... names. Do NOT abbreviate.
City/Locality: Required for organizations registered only at the local
level. Do NOT abbreviate.
State/Province: The complete name of the state or province where your
organization is located.
Country: The two-character ISO-format country code. For example, GB for
Great Britain a nd US for the United States.
E-mail Address: Your E-mail address
where you receive your mail. Your "CSR" will be sent to this address.
Technical Contact: The person who should receive the certificate and who
will provide notice if the Digital ID is compromised. (For example, this may be
your organization's webmaster or the appropriate technical support
representative at your Internet service provider.) Renewal notices are sent to
both the technical and organizational contacts.
Organizational Contact: The person within your organization who will take
responsibility for the certificate and provide organizational information. (For
example, this may be your organization's CEO or the appropriate support person.
The organizational contact must be a member of your organization, not a
representative of your Internet Service Provider.) Renewal notices are sent to
both the technical and organizational contacts.
Return to Step 1